Email

Webmail

Loopia Webmail makes it easy and convenient for you to check and send emails through a web browser. All you... [...]

How to set up and use email with Loopia

This article explains how to create an email address with Loopia and how to read and send email using either... [...]

How to set up Loopia email on iPhone and iPad (iOS)

This guide shows how to add your Loopia email account to the Mail app on an iPhone or iPad, step... [...]

Get started with Microsoft 365

Microsoft 365 from Loopia gives you email, shared documents, calendars and online meetings through the familiar Microsoft Office apps (Word,... [...]

Email servers

This article lists the Loopia email server settings you need to connect an email client (Outlook, Apple Mail, Thunderbird, Android,... [...]

Microsoft Outlook

This article collects setup guides for Microsoft Outlook on Windows, showing how to add a Loopia email address (created in... [...]

How to set up Loopia email on Android (Gmail app)

This guide shows how to add a Loopia email address to the Gmail app on an Android phone or tablet... [...]

Sending emails with ASP.NET

This article shows how to send email from an ASP.NET application using the System.Net.Mail library, with code examples for plain-text... [...]

Installing Exchange in Outlook 2016

This guide explains how to set up your Loopia Microsoft 365 (Exchange) email account in Outlook 2016, so you can... [...]

How to change a user to an administrator in Microsoft 365

This guide shows how to promote an existing Microsoft 365 user to an administrator from the Loopia Customer Zone. Administrators... [...]

Create an email user in the Microsoft 365 portal

This guide shows how to create a new user (mailbox) in the Microsoft 365 admin centre and assign them a... [...]

Help with moving web hosting/email to Loopia

This article explains how Loopia’s paid moving assistance service helps you transfer your website, databases and email from another web... [...]

Email clients

This article is your starting point for setting up a Loopia email address in an email client (email program). You’ll... [...]

Forward emails through the Customer Zone

This guide shows how to set up email forwarding (an email alias) in the Loopia Customer Zone, so that mail... [...]

Send email from WordPress through Loopia’s SMTP server

By default, WordPress sends contact-form and notification emails directly from the web server using PHP’s mail function. These messages are... [...]

Creating an email address

This guide shows how to create an email address (mailbox) for your domain in the Loopia Customer Zone. If you... [...]

Microsoft 365: Manual installation

This guide walks you through setting up Microsoft 365 manually for your domain when the automatic setup doesn’t complete correctly.... [...]

Set up Loopia email in Mozilla Thunderbird

This guide shows step by step how to add a Loopia email account to Mozilla Thunderbird using IMAP, with all... [...]

Set up Loopia email in New Outlook (Outlook 2024 for Windows)

This guide shows how to add a Loopia email account by IMAP in New Outlook (Outlook 2024 for Windows), and... [...]

Auto reply

Auto replies (out-of-office or vacation replies) in Loopia let you automatically respond to incoming emails when you’re away. You can... [...]

Email account management

This guide explains how to manage an email account in the Loopia email administration panel (mailadmin) — how to log... [...]

Microsoft 365: Adding an alias

An alias (additional email address) in Microsoft 365 lets a user receive email at more than one address while keeping... [...]

How to encrypt your email traffic (SSL/TLS)

To use encrypted (SSL/TLS) email with Loopia, configure your mail client with the server addresses, ports, and login credentials listed... [...]

Email blocked by our virus filter

If you have received a message that contains a virus report from Loopia, it means our antivirus (virus filter) detected... [...]

How to get email headers from the Loopia webmail

When our support team is troubleshooting an email account, we sometimes ask you to send us the email headers of... [...]

How to create a mailing list in the webmail

This guide shows how to create a mailing list (also known as a group) directly in the Loopia webmail. A... [...]

I cannot log in to the webmail

If you cannot log in to the Loopia webmail, the cause is usually one of three things: the wrong login... [...]

Restore access to admin user and renew GDAP connection

This guide shows how to restore access to your Microsoft 365 admin user and renew the GDAP (Granular Delegated Admin... [...]

How to add an SRV record to your domain

An SRV record (service record) is a type of DNS record that points clients to the server, port, and priority... [...]

Delete messages in the webmail

There are several ways to delete old messages from your Loopia email account. The easiest is to use an email... [...]

Email messages per hour

Loopia’s email service is designed for regular email correspondence and applies a sending limit of 200 messages per hour per... [...]

Fix incoming email errors in Mail on Mac (OS X)

If incoming email has stopped working in the Mail app on Mac (OS X / macOS) with no error message,... [...]

Move Microsoft 365 to Loopia

This article explains how to transfer an existing Microsoft 365 tenant from another reseller (CSP partner) to Loopia AB, so... [...]

Save an address from a message in the webmail

In the Loopia webmail you can quickly add the sender of a message to your address book (contacts) without typing... [...]

Do you have any demo of the webmail?

We do not currently offer a public demo of the Loopia webmail. However, the webmail is based on the open-source... [...]

My email program stops responding

If your email program (Outlook, Apple Mail, Thunderbird, or similar) freezes or stops responding when it tries to download new... [...]

I cannot log in and read my email

If you cannot log in to your Loopia email account (mailadmin or webmail), the problem is almost always either an... [...]

Subscribe to folders in the webmail

If folders you created in another email program (such as Outlook, Apple Mail, or Thunderbird) are missing from the Loopia... [...]

Set up Loopia email in Apple Mail (macOS Big Sur)

This guide shows how to set up a Loopia email account in Apple Mail on macOS Big Sur (released by... [...]

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