Loopia Customer Zone

How do you forward WWW traffic for a domain in the Loopia Customer Zone?

You can forward (redirect) WWW traffic for any domain name registered with Loopia directly from the Loopia Customer Zone. There... [...]

How do you move a WordPress site to Loopia from another host?

Move a WordPress site (blog, web page) to a Loopia account by following the six steps below. They apply whether... [...]

How do you get started with Microsoft 365 from Loopia?

Microsoft 365 from Loopia gives you email, shared documents, calendars and online meetings through the familiar Microsoft Office apps (Word,... [...]

How do I change web platform in the Loopia Customer Zone?

In the Loopia Customer Zone you can change the web platform for an existing domain or subdomain (referred to as... [...]

How do you move your website, email and domain to Loopia from another host?

Moving your website, email address and domain name from another provider to Loopia might sound complicated, but if you follow... [...]

How do you change a domain’s owner and keep its web hosting settings?

Move one or more domain names from one Loopia account to another, and correct the account owner if necessary, without... [...]

What is LoopiaPrepaid (Loopia Prepaid) and how do you use it to pay invoices?

Loopia Prepaid lets you top up a balance (credit) on your Loopia account that is then used to pay future... [...]

How do you merge several Loopia accounts into one?

If you have more than one domain spread across separate Loopia accounts with different login details, you can merge those... [...]

How do you change the password for your Loopia services?

Change the password for each of Loopia’s services — the Customer Zone, email accounts, FTP (File Transfer Protocol), MySQL databases... [...]

How do you reactivate an expired domain in the Loopia Customer Zone?

Reactivate an expired domain in the Loopia Customer Zone using our Prepaid service by following the steps below. Different top-level... [...]

Does Loopia’s web hosting support HTTP/2 for faster page loads?

Loopia’s UNIX and Autobahn web hosting platforms support HTTP/2 (the second major version of the HTTP protocol). HTTP/2 improves loading... [...]

How do you create a MySQL database user in the Loopia Customer Zone?

To connect to a MySQL (database) at Loopia you need a database user (login credentials for the database). This guide... [...]

How do you log in to phpMyAdmin to manage your MySQL database at Loopia?

phpMyAdmin (database admin tool) is the web interface used to manage your MySQL (database) at Loopia. This guide shows you... [...]

How do you create a MySQL database in the Loopia Customer Zone?

You can create a new MySQL (database) directly from the Loopia Customer Zone without using any external tools. This guide... [...]

How do you move a WordPress site between domains in one Loopia account?

Move a WordPress site between two domain names within the same Loopia account, for example from blog.example.com to example.com, in... [...]

How do you restore your website from a Loopia backup?

If you have installed a plugin that causes issues, deleted something by mistake, or want to roll back your website... [...]

How do you add an existing domain to your Loopia Customer Zone?

You can add an existing domain name to your Loopia Customer Zone so that all of your domains, web hosting... [...]

How do you manage users with sudo on your Loopia VPS?

Sudo (user permissions) is used on a Linux VPS (virtual private server) to secure your SSH access and reduce the... [...]

How do you change the owner of your Loopia hosting account?

At Loopia, you can quickly and easily change the ownership of your hosting account through the Loopia Customer Zone. This... [...]

How do you reset a lost Joomla password in phpMyAdmin at Loopia?

Reset a lost Joomla user password directly in the MySQL database using the phpMyAdmin tool included in the Loopia Customer... [...]

How do you change your Loopia hosting account or subscription type?

Manage your Loopia hosting account and subscription from the Loopia Customer Zone. Choose the task below that matches what you... [...]

How do you prepare your domain for Loopia’s dynamic DNS (DynDNS) support?

Loopia’s dyndns (dynamic DNS) support lets you keep your domain name pointed at a changing external IP address, for example... [...]

How do you export a MySQL database from your Loopia hosting account?

You can export your MySQL (database) from Loopia in two ways: by downloading one of the daily automatic backups we... [...]

What do you do if you have lost your Loopia user information (login details)?

If you have lost your user information (login credentials) for Loopia Customer Zone, you can recover access yourself or contact... [...]

Where can you find your Loopia customer number – and when do you need it?

Your Loopia customer number identifies your hosting account and is often needed when you contact support or manage your services.... [...]

How do you remove a VPS from the Loopia Customer Zone?

Remove a LoopiaVPS (virtual private server) service from your Loopia Customer Zone when you no longer need it by turning... [...]

How do you password protect a folder on your website at Loopia?

You can enable password protection for any folder on your website directly from the Loopia Customer Zone. The protection is... [...]

How do you switch your web hosting and email to Loopia?

Moving your website and email to Loopia web hosting is straightforward as long as you prepare your new Customer Zone... [...]

How do you change your address details in the Loopia Customer Zone?

You can update your address details in the Loopia Customer Zone at any time. This guide shows you where to... [...]

How do you downgrade your Loopia hosting account to a smaller package?

Downgrade your Loopia hosting account under Account settings > Termination or downgrade of account in the Loopia Customer Zone. The... [...]

How do you upgrade your Loopia hosting account to a larger package?

Upgrade your Loopia hosting account to a larger package by logging in to the Loopia Customer Zone and clicking the... [...]

How do you cancel your Loopia subscription before it renews?

Cancel your Loopia subscription under Account settings in the Loopia Customer Zone, before your current subscription period expires. Cancelling before... [...]

How do you change your Loopia billing period (quarterly or annual)?

Change your billing period between quarterly and annual (or the other way around) by sending an email to ekonomi@loopia.com, since... [...]