Domains/DNS

How do you deactivate a domain name you don’t want to renew at Loopia?

If you do not want to renew one or more domain names listed on a Loopia invoice, you can deactivate... [...]

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How do you transfer your domain name to Loopia from another registrar?

Transfer your domain name to Loopia and become our customer as the registrar (the company responsible for renewing and managing... [...]

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What is Registry Lock and how does it protect your .se or .nu domain?

Registry Lock (a transfer and modification lock applied at the TLD registry) is an extra security service that protects your... [...]

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How do you download the zone file for your domain from Loopia?

You can download the zone file (a DNS record export of every entry on your domain) for any Loopia domain... [...]

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How do you reactivate an expired domain in the Loopia Customer Zone?

Reactivate an expired domain in the Loopia Customer Zone using our Prepaid service by following the steps below. Different top-level... [...]

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Can Loopia help you move your web hosting and email to Loopia?

Loopia’s paid moving assistance service transfers your website, databases and email from another web hosting provider to Loopia. Below is... [...]

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How do you change the owner of a domain and keep its DNS settings?

To change the owner of a domain at Loopia while keeping the existing DNS settings intact (so your website, email... [...]

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What information about you appears in WHOIS for your domain name?

What information appears in whois (the public domain record) depends entirely on the top-level domain (TLD) you register and on... [...]

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Why does Loopia send you annual information about your contact details?

Once a year, Loopia sends a message for each domain name you have registered with us, showing the contact details... [...]

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What does the 502 Bad Gateway error on your website mean?

If your website shows the error message 502 Bad Gateway, this usually means there is a temporary disturbance on the... [...]

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How does multi-year renewal of domain names work at Loopia?

Loopia lets you renew many top-level domains (TLDs) for several years at once, so your domain stays safely registered without... [...]

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How do you move a WordPress site between domains in one Loopia account?

Move a WordPress site between two domain names within the same Loopia account, for example from blog.example.com to example.com, in... [...]

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How do you create a subdomain for your domain at Loopia?

A subdomain (e.g. blog.example.com) is a separate section of your main domain that can point to its own website or... [...]

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How do you add the DNS records Squarespace asks for at Loopia?

If you use Squarespace for your website, Squarespace asks you to add a number of DNS records (zone entries) at... [...]

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How do you change the name servers for your domain at Loopia?

Changing the name servers (DNS servers) for a domain name in the Loopia Customer Zone lets you redelegate (point) the... [...]

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How do you add an existing domain to your Loopia Customer Zone?

You can add an existing domain name to your Loopia Customer Zone so that all of your domains, web hosting... [...]

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How do you report abuse involving a domain or website hosted at Loopia?

Report abuse (website misuse, illegal content, spam or other policy violations) involving a domain or website hosted at Loopia by... [...]

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Is there proof of who owns a domain name – and how do you show control of it?

There’s no separate “proof of ownership” document for a domain name that Loopia can issue. Instead, you show that you... [...]

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How to point a domain to an external website with CNAME and A records

Point your Loopia-registered domain to an external website provider such as Google, Homepage24, or DinStudio by adding CNAME and A... [...]

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How do you update your dynamic IP address with cURL and LoopiaDNS?

cURL is a command-line tool for UNIX and Linux systems that can be used to update your dynamic IP address... [...]

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Who is the registered owner of a domain you register through Loopia?

When you register a domain name through Loopia, you are the owner. We always list our customers as the registrant... [...]

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Do you register other domains than those on your website?

Loopia registers domain names in the top-level domains (TLDs) listed on our website, such as .se, .com, .co.uk and others.... [...]

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How do you add an SPF record for your domain in the Loopia DNS editor?

SPF (Sender Policy Framework) is a DNS record (zone entry) that lists which mail servers are authorised to send email... [...]

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How do you prepare your domain for Loopia’s dynamic DNS (DynDNS) support?

Loopia’s dyndns (dynamic DNS) support lets you keep your domain name pointed at a changing external IP address, for example... [...]

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What should you do if there is an intrusion on the page (a hacked website)?

If you see an unfamiliar page when you visit your website, or a warning like the one below, your site... [...]

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How do you verify a domain name via DNS for services like Microsoft 365?

Some external services such as Microsoft 365, Google Workspace and Google Webmaster Tools ask you to prove that you own... [...]

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How do you change the owner of your domain names at Loopia?

At Loopia you can quickly and easily change the owner (registrant) of a domain name through Loopia Customer Zone. An... [...]

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How to add and edit CNAME and A records in the DNS editor

To point your domain to an external server while keeping your email services with Loopia, you can add an A... [...]

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How do you add an MX record for your domain in the Loopia DNS editor?

An MX record (Mail Exchanger record, a type of DNS record or zone entry) tells the internet which mail server... [...]

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How do I add an A record or CNAME record in Loopia?

Connect your domain name to an external service using an A record (DNS zone entry pointing to an IP address)... [...]

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How do you add A and CNAME records in the Loopia DNS editor?

The DNS editor in Loopia’s Customer Zone lets you point your domain name to an external server using an A... [...]

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How do you point a domain at another registrar to Loopia’s name servers?

If you want to keep your domain with another registrar but use Loopia’s name servers (DNS servers), point your domain... [...]

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Do you help with the switchover when I move my domain and website to Loopia?

Yes — Loopia helps you connect your domain name (link your domain to our name servers/DNS servers) free of charge.... [...]

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What is domain redelegation and how do you change name servers?

Domain redelegation (changing the name servers your domain points to) lets you keep your domain at one provider while using... [...]

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How do you confirm a new .DK domain name registration at Loopia?

When you register a new .DK domain name through Loopia, you will receive an email from Loopia AB <noreply@ascio.com> asking... [...]

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Can an MX record point to an IP address – and what do you do instead?

An MX record (mail exchanger record) in DNS can only point to a hostname, not directly to an IP address.... [...]

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How do you add an SRV record for a service such as voice or chat at Loopia?

An SRV record (DNS service record) lets you point a specific service, such as voice or chat, to a particular... [...]

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What are the naming rules for registering domain names through Loopia?

The following naming rules apply to the domain names you can register through Loopia. Each top-level domain (TLD) has its... [...]

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What are the rules for .SE domains in quarantine after deregistration?

When a .SE domain name is deregistered it enters quarantine (a post-expiry grace period) and is blocked from re-registration for... [...]

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How do I set up DynDNS Updater 3.1 with LoopiaDNS?

DynDNS Updater is a small Windows program that keeps your DynDNS (dynamic DNS) record up to date when your internet... [...]

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Can you register domain names with Swedish characters (Å, Ä, Ö)?

Domain names with Swedish characters such as Å, Ä and Ö are known as IDN domains (Internationalised Domain Names). Using... [...]

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Why is my newly registered domain not available yet – how long does it take?

A newly registered domain name usually takes 12-24 hours to become fully functional. This is the time required for the... [...]

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How do you set up custom name servers for a subdomain?

Want one of your subdomains to use different name servers (DNS servers) than your main domain? You can set up... [...]

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My transfer completed, so why wasn’t my domain renewed by a year?

Has your domain transfer completed without the domain being renewed by a year? There are a few reasons a domain... [...]

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How do you order a glue record for your domain’s name servers?

To order a glue record for your domain, email registry@loopia.se with your customer number, the domain name and the host... [...]

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I didn’t get the domain I ordered – how do I get a refund?

Ordered a domain but didn’t get the one you wanted, and wondering how to get a refund? Here’s why this... [...]

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Can you order multiple domain names at once with Loopia?

You can order several domains at once with Loopia, both with your first order and later on through the Customer... [...]

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What is DynDNS and how do you use LoopiaDNS with a dynamic IP address?

If your internet connection has a dynamic IP address (one that changes automatically), LoopiaDNS’s DynDNS support keeps your domain pointing... [...]

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