Reactivating an expired domain

This guide explains how to reactivate an expired domain in the Loopia Customer Zone using our Prepaid service. Different top-level domains have different grace periods for reactivation and different reactivation fees, so check the cost for your domain before you start.

Before you start

In this guide we use a .se domain as the example; reactivating a .se domain incurs no extra cost beyond the annual renewal fee.

See this list for current domain reactivation prices.

Important: All steps in this guide must be completed to reactivate your domain.

Open the expired domain in the Customer Zone

Log in to your Customer Zone and click the domain name you want to reactivate. Expired domains appear with a red flag in the domain list.

Expired domain shown with a red flag in the domain list

Expired status shown for the domain

After clicking the domain name, a box opens with a Restore domain button.

Restore domain button in the Customer Zone

Click Restore domain. The page will expand and show options for ordering the reactivation.

Check your Prepaid balance

The reactivation fee is taken from your available Loopia Prepaid balance. If you already have enough credit, you can skip ahead. If you have no Prepaid balance, click Top up here to create an invoice and add credit. You can read more about Loopia Prepaid in our knowledge base.

Top up Prepaid balance option

Order the reactivation

When sufficient funds are available, click Order Prepaid.

Order Prepaid button

You will then be asked to confirm that you want to use your Prepaid balance to pay for the reactivation.

Confirmation dialog for using Prepaid balance

Wait for the reactivation to complete

Once the reactivation order has been registered, it may take up to 48 hours before the domain is fully reactivated.

If you have any questions about reactivating your domain, you are welcome to contact our support. Please note that our support cannot reactivate domains on your behalf — this must be done by following the steps in this guide.

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