This guide explains how to move one or more domain names from one Loopia account to another, and correct the account owner if necessary, without any interruption to the domain or its services (such as website and email). After completing these steps, you can proceed with the next action, such as a change of ownership, account merger or transfer.
Create the destination account
1. The current domain owner must create a new account here. When ordering, enter a placeholder domain name, for example loopia-example.com (replace example.com with one of your existing domain names). This placeholder domain does not exist and will be removed at the end of the process.
Note: Enter the current owner details for the domains you intend to move into this account (not the new owner, if a transfer of ownership is also planned). If you are unsure who the current owner of a domain is, you can check via whois.loopia.no or, for .no domains, norid.no. You can also ask us to investigate.
2. Follow the instructions to confirm the account creation. Your login details and customer number will be sent to the email address you provided.
Upgrade the new account to web hosting
3. Log in to your new account. Upgrade it to a web hosting account by clicking Upgrade account in the menu, then select the web hosting package and place the order. If the account is created only temporarily by agreement, we will provide the subscription free of charge for 30 days.
Request the domain move
4. Send an email to support@loopia.no with the following information:
- Customer number of the account where the domain(s) are currently located.
- Customer number of the new account.
- Which domain(s) to move from the first account to the second.
5. We move the domains, notify you when it is done, and remove the placeholder domain.
6. Done. You can now proceed with the next step, such as an owner change, account merger, transfer, or no further action.