This guide shows how to promote an existing Microsoft 365 user to an administrator from the Loopia Customer Zone. Administrators can create users, assign licences and manage settings in the Microsoft 365 admin centre.
Sign in to the Loopia Customer Zone
Log in to the Loopia Customer Zone. If you’ve forgotten your login details, you can request new ones from the password retrieval page.
Open the Microsoft 365 service
In the Customer Zone, click Microsoft 365 under Services.
Select the user you want to promote
In the Microsoft 365 administration screen, scroll to the user list at the bottom. Click the user you want to promote to see the user’s settings.
Change the role to Administrator
In the drop-down menu next to the user, change the role from User to Administrator and click Save.
Note: it can take up to one hour before the change takes effect and administrator privileges are active in Microsoft 365.