Help Topics

Technical guides for developers and advanced users: PHP, MySQL/MariaDB, ASP and ASP.NET, CGI with Perl and Python, SSH, .htaccess and rewrites, Loopia Boost, and how Loopia's UNIX and Windows hosting platforms work.

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Domains/DNS

48 Articles

Register, transfer, renew and manage domain names at Loopia: DNS records (A, CNAME, MX, SRV, SPF, TXT), name servers, LoopiaDNS and DynDNS, owner changes, WHOIS, Registry Lock, DNSSEC and top-level domain rules such as .SE and .DK.

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Email

40 Articles

Create and manage Loopia email addresses, use Loopia Webmail, and set up email clients such as Outlook, Apple Mail, Thunderbird, iPhone and Android. Also covers server settings, forwarding, auto replies, spam and virus filtering, and sending limits.

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FTP

15 Articles

Upload your website to Loopia web hosting: create FTP accounts, connect with FTP clients such as FileZilla, Cyberduck and Transmit, encrypt transfers with FTPS, restore files from backup, and fix common upload problems.

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Loopia API

44 Articles

Reference documentation for the Loopia API (LoopiaAPI): the XML-RPC methods and data objects you use to manage domains, subdomains, DNS zone records, accounts and invoices programmatically, with error codes and code examples.

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Loopia Customer Zone

33 Articles

Manage your Loopia account in the Loopia Customer Zone: upgrade, downgrade or cancel your hosting, change billing period or account owner, add and reactivate domains, merge accounts, and manage VPS and web platform settings.

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Microsoft 365

8 Articles

Get started with Microsoft 365 from Loopia: set up your domain, create users and aliases, manage admin access and GDAP, configure Exchange email in Outlook, and move an existing Microsoft 365 subscription to Loopia.

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Misc

13 Articles

General information about Loopia: how we handle GDPR and your data, backups, data export, price changes, security and phishing, support channels and policies, and background on our hosting platforms.

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One Click Installer

6 Articles

Install and manage content management systems such as WordPress and Joomla with Loopia's One Click Installer, including the WordPress AI assistant, changing your site language and previewing your site before it goes live.

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Reseller

9 Articles

Guides for partners in the Loopia Reseller programme: add and connect customers, manage their accounts, set invoice recipients and technical contacts, commission payments, and the Loopia affiliate programme through TradeDoubler.

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SSL

13 Articles

Secure your website with HTTPS: activate free Let's Encrypt certificates, install, renew or revoke SSL certificates bought through Loopia, and fix common problems such as a missing padlock or mixed content in WordPress and OpenCart.

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WordPress

33 Articles

Build and run a WordPress site at Loopia: install WordPress and WooCommerce, use LoopAI and WordPress School, move sites to and between domains, update themes and plugins, keep your site secure, and fix common errors such as white pages and Internal Server Error.

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