Loopia invoices (bills) for domain name renewals are sent out about two months before the domain’s expiry date, on the first of the month.
When domain invoices are sent
Domain names are renewed annually, and when you receive your invoice depends on when your domain expires:
- Domain names that expire between 20XX-10-20 and 20XX-11-19 are invoiced on 20XX-09-01.
- Domain names that expire between 20XX-11-20 and 20XX-12-19 are invoiced on 20XX-10-01.
You receive a single invoice for all domain names due in the same month, sent at the start of that month. You can always check your domain expiry dates and invoices in the Customer Zone.
What the domain statuses mean
Unknown means the domain either uses another provider or is not registered with us. You can use Whois to check the current registrar. If the domain shows the wrong information and we are the registrar, contact our support and we will fix it.
A domain marked in red has expired. Follow our guide to reactivate an expired domain.