FTP (File Transfer Protocol) is used to upload and download files (for example, your website) to and from your Loopia web hosting account. To use FTP you need two things: an FTP account on your hosting package and an FTP client (file upload program) on your computer. Loopia also supports the encrypted variants FTPS (FTP […]
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Note: If you are seeing an Internal Server Error instead, please see this guide. If your WordPress site is suddenly displaying a blank white page (the “white screen of death”) or returning an HTTP ERROR 500, the quickest way to diagnose the cause is to enable WordPress debug mode. This makes WordPress show the underlying […]
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Set up Microsoft 365 manually for your domain when the automatic setup doesn’t complete correctly, by following the steps below. You can also use them to connect a domain hosted at Loopia to a Microsoft 365 subscription bought from another provider. The process covers checking your licence, signing in as the admin user, adding and […]
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An alias (additional email address) in Microsoft 365 lets a user receive email at more than one address while keeping a single mailbox. This guide walks you through adding an alias to an existing user from the Microsoft 365 admin centre. Open the Microsoft 365 admin centre Sign in to login.microsoftonline.com with an account that […]
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Changing the name servers (DNS servers) for a domain name in the Loopia Customer Zone lets you redelegate (point) the domain to a different DNS provider, or to use Loopia’s own name servers. This guide explains how to check who the registrant is, how to change the name servers, and how to verify the change. […]
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The DNS editor in Loopia’s Customer Zone lets you point your domain name to an external server using an A record (IP address) or CNAME record (alias to another hostname), while keeping your email services with Loopia. This guide explains how to change existing records and how to switch between record types. You will find […]
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Activate an SSL (TLS) certificate on an OpenCart store by editing two configuration files and enabling SSL in the OpenCart admin, as described below, so that your shop runs over HTTPS (secure HTTP) and visitors see the padlock (lock icon) in their browser. The guide assumes that you already have an SSL certificate for your […]
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You secure your website with an SSL/TLS certificate (HTTPS) at Loopia by either buying a commercial certificate directly in your Loopia Customer Zone or uploading an existing certificate from another supplier. Your web hosting package also includes a free SSL/TLS certificate from Let’s Encrypt automatically. Buy and install a certificate through Loopia We currently offer […]
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