On this page we have chosen to collect information about the most common tasks that a developer may need to access.

Instead of giving your developer access to your customer zone, which could potentially have fatal consequences in case of a dispute or something of the like (we hope it will not happen of course) but in order to prevent that you can provide your developer with the necessary information to accomplish the work that you have agreed upon.

FTP

As a rule a developer with FTP tasks is able to upload an existing page.

In your customer zone, you can find FTP data by either clicking on “FTP account” under “Add/Create…” or by searching just “FTP” in the search box. You can give the FTP user access to the entire home directory, or selected sub directory. For example, in the latter option, choose only the specific page your developer is going to work with. You can read more about this here.

Database

If your developer needs access to database data (we offer MySQL/MariaDB and MSSQL), you can create a database and users in your customer zone. The most common CMS tools (such as WordPress or Joomla) use a MySQL/MariaDB database.

To create a database, click “Databases” in the “Add/Create…” menu. On the new page, click on “New MySQL/MariaDB” database, select the desired domain name from the list, enter a description if you wish to remind yourself what the database is about and then click “Add“.

A new page will display the new database and more information about this. For example, you get data such as database name and the server on which the database is located. This is the information your developer will want. We will immediately return to what tasks you will give your developer, but first you need to create a new user for your database.

Then create a new user. Click here to read how to do it.

Summary and details

Now you should have created the parts your developer needs to put up your page. The information you will be sharing your developer is as follows:

Details for FTP

• FTP user name
• FTP user password
• Server to connect to: ftpcluster.loopia.se and no port.

Details for database

• Database name: example mydomain_com
• Database user name: example dbanm@s54847
• Database password
• Database server to connect to: example mysqlXXXX.loopia.se

To access phpMyAdmin, your developer uses the same principle as above, phpmyadminXXX.loopia.se where XXX is replaced with the database server number.

If you feel that you still have questions or uncertainties about how to complete the steps in the guide, you are welcome to contact us.