Android

For a mobile device, we recommend IMAP connection. Read more about the differences between POP3 and IMAP.

For Android, most phone and tablet manufacturers have created their own email apps with slightly different looks. In this guide, we’ll show you how to add your email address to the Gmail app.

Create a new account (IMAP)

When you launch the app for the first time, you should see a wizard for adding an account. Otherwise, click on the menu at the top left and scroll to the bottom where you click on Settings and Add Account.

You will now be taken to the Configure Email Account screen where you can select the type of account you want to add, and there click on Other.

Enter your email address and then click Manual Settings.

Click Personal (IMAP).

Enter your Password and click Next.

Now you will come to Incoming server settings where your entire email address should already be listed as Username and Password should be filled in with what you wrote on the previous picture. Change Server to mailcluster.loopia.se and then click Next.

In the outgoing server settings, fill in mailcluster.loopia.se as the SMTP server. As username and password, data for the incoming e-mail server must be included, i.e. your e-mail address and password. Then click Next.

On the next page, you can choose how often you want your phone to check for new messages, you can also set whether you want to be notified when you receive e-mail, if you want it to synchronize e-mail from this account and whether the app should download attachments automatically when the device is connected to Wi-Fi. Then click Next.

Give your newly created account a name in the app and choose what you want it to stand for as sender name when you send e-mails, this is usually first and last name. Then click Next. You have now added your email address to the Gmail app.

Create a new account (POP3)

When you launch the app for the first time, you should see a wizard for adding an account. Otherwise, click on the menu at the top left and scroll to the bottom where you click on Settings and Add Account.

Enter your email address and password and click Manual Settings.

Click Personal (POP3).

Enter your Password and click Next.

Now you will come to Incoming server settings where your entire email address should already be listed as Username and Password should be filled in with what you wrote on the previous picture. Since POP3 downloads the e-mail from the e-mail server, you can choose here how long the e-mail should remain on the server. Change Server to mailcluster.loopia.se and then click Next.

In the outgoing server settings, fill in mailcluster.loopia.se as the SMTP server. As username and password, data for the incoming e-mail server must be included, i.e. your e-mail address and password. Then click Next.


On the next page, you can choose how often you want your phone to check for new messages, you can also set whether you want to be notified when you receive e-mail and whether you want it to synchronize e-mail from this account. Then click Next.

Give your newly created account a name in the app and choose what you want it to stand for as sender name when you send e-mails, this is usually first and last name. Then click Next. You have now added your email address to the Gmail app.

Other apps

If you don’t want to use the Gmail app for email, you can still use the same settings as in the guide above, in case the app wants to know which port to use, they are listed below:

Incoming email server: mailcluster.loopia.se
Outgoing e-mail server: mailcluster.loopia.se

Incoming port (POP3, TLS or no encryption): 110
Incoming port (POP3, SSL): 995

Incoming port (IMAP, TLS or no encryption): 143
Incoming port (IMAP, SSL): 993

Outgoing port (TLS or no encryption): 587
Outgoing port (SSL): 465
Outgoing server requires authentication (same as incoming server settings or full email address as username and email address password).

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