New Outlook

This guide provides step-by-step instructions on how to set up an email account with IMAP in Outlook 2024 for Windows, also known as “New Outlook.”

We use name@domain.com as an example in this guide, but you should use your own address.
The guide focuses on email addresses that have been created in our customer zone.

Email accounts created with other providers have other settings than this guide, to find them we recommend contacting your provider.

Let’s get started!

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Setting Up a New Account

Step 1: Enter Your Email Address

When you launch Outlook for the first time, you’ll be prompted to enter the email address you want to add. Type in your email address and click “Continue” to move to the next step.

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Step 2: Enter Your Password

Enter the password associated with the email address you provided. Next, click “Show More” as illustrated in the image below to access additional server settings.

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Step 3: Enter Loopia’s Email Settings

Fill in the following settings to ensure your email account works correctly with Outlook:

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Step 4: Complete the Configuration

After entering the correct server settings and password, you’ll proceed to the final steps of the setup. You will be prompted to confirm adding and syncing your IMAP account with Outlook. Click “Continue” to confirm.

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Step 5: Optional Microsoft Settings

Microsoft may ask if you’d like to contribute by sending diagnostic data to them.

This choice is entirely optional and does not affect the functionality of your email. Select the option that works for you and click “Accept”.

All set!

Your email account is now configured and ready for use in Outlook.

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Editing an Existing Account

How to update the password or adjust server settings for your email account

Step 1: Navigate to the Email Account

Click the gear icon in the top-right corner of Outlook. Here, you will see an overview of the email accounts configured in Outlook. Click “Manage” for the relevant account.

Select the “Repair” option to proceed to the server settings.

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Step 2: Adjust Server Settings

You will now access the server settings page, where you can make the necessary adjustments. Note that it is not possible to modify the incoming IMAP server or encryption type here. To update these settings, you must delete the email account and add it again.

Once you’ve made the changes, click “Continue” to save and finalize.

After completing these steps, your updates are saved, and your email account is configured with the new settings.