Daniel Överfjord, utgivare på Loopia Knowledge Base

How do you change your Loopia billing period (quarterly or annual)?

Change your billing period between quarterly and annual (or the other way around) by sending an email to ekonomi@loopia.com, since this cannot currently be done directly in the Loopia Customer Zone. Last checked: 2026-09-30. Include your customer number and which hosting package or service the change applies to. Our finance team will confirm once the […]

How do you cancel your Loopia subscription before it renews?

Cancel your Loopia subscription under Account settings in the Loopia Customer Zone, before your current subscription period expires. Cancelling before the period expires ensures you are not billed for the next renewal. If you cancel after a renewal invoice has already been issued, contact ekonomi@loopia.com to check whether it can still be adjusted. See also: […]

How do you downgrade your Loopia hosting account to a smaller package?

Downgrade your Loopia hosting account under Account settings > Termination or downgrade of account in the Loopia Customer Zone. The change usually takes effect from your next renewal date, so you keep access to your current package for the rest of the period you have already paid for. See also: Upgrade your account, Cancel your […]

How do you upgrade your Loopia hosting account to a larger package?

Upgrade your Loopia hosting account to a larger package by logging in to the Loopia Customer Zone and clicking the green Upgrade your account button in the grey side panel on the right. The upgrade takes effect immediately, and any price difference is added to your next invoice. See also: Downgrade your account, Cancel your […]

How do you clear your browser cache (delete cache) when a site looks outdated?

Clear your browser’s cache when a website looks outdated, shows old content after an update, or a login page behaves oddly, by following the steps for your browser below. Why clear the cache Browsers save (cache) copies of pages, images and scripts locally so that sites load faster on repeat visits. This is usually helpful, […]

How to export your data from Loopia’s services (EU Data Act)

As a Loopia customer you can retrieve and export the data that belongs to you from the products and services you have purchased, in accordance with the EU Data Act (Regulation (EU) 2023/2854). For each data category below, we list what data is included and how to access it, with links to our detailed guides. […]

How do you accept order withdrawal requests in your Sitebuilder online store?

This guide is for customers with the Loopia Sitebuilder Large + Online Store product. It explains how to accept and manage order withdrawal requests in your online store. Under EU Directive 2023/2673, effective June 19, 2026, any business worldwide selling goods, services, or digital products online to EU consumers must provide customers with an easy […]

How does LoopAI work to build a first version of your website?

LoopAI is Loopia’s AI-powered website builder: you describe your business or project, and it builds a first version of a WordPress site in just a few minutes – completely automatically. You then edit your demo with the AI agent and turn it into a real website at Loopia. Let LoopAI create your website In just […]

How do you move a WordPress demo to your own domain at Loopia?

Move your WordPress demo – created via LoopAI or our regular demo tool – to a real domain in your Loopia account by following the five steps below. To complete the move, you need to: Follow the steps below to transform your demo into a fully functional website on your own domain. 1. Place your […]

What is a web application firewall (WAF) and how does it protect your site?

A web application firewall (WAF) is a security solution designed to protect web applications such as WordPress and Joomla. It monitors and filters HTTP traffic between your website and the internet. By analysing the traffic, a WAF can identify and block attacks that exploit vulnerabilities, such as SQL injections, cross-site scripting (XSS) and DDoS attacks. […]

Author: Daniel Överfjord

Posts by Daniel Överfjord