Daniel Överfjord, utgivare på Loopia Knowledge Base

Can Loopia install extra server components or modules?

If demand for a particular server component (module) is high enough, we can install it for you. Before doing so, we go through the component’s functionality carefully and test it. Note that we only install components that provide general benefit and are available in a stable (“release”) version, since our servers aren’t development environments. Related […]

What does it cost to create extra email accounts with Loopia?

Wondering what it costs to create more email accounts with Loopia? Good news: email accounts and aliases (forwarding addresses) are included free with your subscription. How many you can set up depends on your package, and the same applies to the total storage space shared across all your email accounts. How many email accounts can […]

I didn’t get the domain I ordered – how do I get a refund?

Ordered a domain but didn’t get the one you wanted, and wondering how to get a refund? Here’s why this can happen and how to proceed. Why registration is prepaid All orders on our website require payment in advance. As soon as you’ve paid and we’ve received confirmation from the bank, we can attempt to […]

How do you preview a site change before DNS updates, using the hosts file?

After making a change to your domain in the Customer Zone – for example a server move during a platform switch – it can take a while before the change takes effect. Using your computer’s hosts file, you can preview the new location before that happens. Use this method with care – it’s best suited […]

What is the total cost of a hosting package at Loopia?

Wondering what a hosting package costs in total? Here’s what’s included in the total cost of a Loopia hosting package, and where to find our price lists. The total cost consists of the following parts: The hosting package itself (Business, Business Plus or Home) – billed annually or quarterly A one-off setup fee A domain […]

Why do you get the error “MySQL server has gone away”?

Getting the error “MySQL server has gone away”? It can have several causes, but they all share the same underlying issue: the connection to the database server closed unexpectedly. A packet sent to the server was too large A database server has a limit on how large a packet you can send it. The exact […]

Which version of MariaDB (MySQL) is installed at Loopia?

Wondering which database version (MariaDB/MySQL) runs at Loopia? Here’s what we use and how databases are set up for better stability. Database version at Loopia We currently use MariaDB 10.11, which is compatible with MySQL. Last checked: 2026-09-30. This means your website and applications connect the same way they would to a MySQL database. For […]

How do you update your dynamic IP address with a PowerShell script?

Use PowerShell to update your domain’s DNS dynamically with Loopia. The script #Your info goes here $hostname = “yourdomain.com” $user = “username” $pwd = “password” #Force TLS 1.2 [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12 #Get a page with your current IP $MyIpPage = Invoke-WebRequest “https://dyndns.loopia.se/checkip” #Make sure we got a IP back in the response If ($MyIpPage -match […]

My transfer completed, so why wasn’t my domain renewed by a year?

Has your domain transfer completed without the domain being renewed by a year? There are a few reasons a domain might not be renewed as part of a transfer from another registrar. It usually comes down to one of three scenarios. 1. Renewal within the 45-day auto-renew window The domain was renewed after its expiry […]

Author: Daniel Överfjord

Posts by Daniel Överfjord