Why does your outgoing email end up in the recipient’s spam folder?

Reduce the risk of your email ending up in the recipient’s spam folder by authenticating your domain with SPF, DKIM and DMARC, and by formatting your messages correctly. Authentication Authenticating your domain proves to the recipient’s mail server that your email really comes from you, reducing the chance it’s marked as spam. SPF (Sender Policy […]

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What are the email settings for a Microsoft 365 Exchange Online Kiosk licence?

Exchange Online Kiosk is Microsoft 365’s most limited email licence, designed for simple email use on a phone or tablet rather than full desktop Exchange functionality. What works with Kiosk If you use Microsoft’s own Outlook app on your phone or tablet, the Kiosk licence works well via Exchange ActiveSync, which synchronises email, contacts and […]

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What is GDAP and why does Microsoft 365 via Loopia require it?

GDAP (Granular Delegated Admin Privileges) is a security feature in Microsoft 365 that controls what access Loopia has to your Microsoft 365 account. It lets resellers and partners such as Loopia receive specific, limited admin permissions to their customers’ Microsoft 365 environments – so you keep control over what we can do in your account, […]

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