What should you do if you didn’t receive the Loopia invoice you expected?

If you have not received an expected Loopia invoice (bill), contact our finance team and we will help track it down.

Contact the finance team

Send an email to ekonomi@loopia.com and include as much information about your order as possible, such as:

• Your customer number or Loopia Customer Zone username
• The domain name(s) on the invoice
• The approximate date the invoice was expected
• The email address you normally receive invoices at

The more details you provide, the faster we can locate the invoice and resend it.

Related articles

• Who do you contact if you have questions about a Loopia invoice?
• How do you pay your Loopia invoice – by card or by bank transfer?
• How do Loopia’s invoice routines work – when invoices are sent and where to find them?