Directory Listing Denied

The Directory Listing Denied error appears in your browser when you visit your website and there is no valid index page (start page) in the folder being requested. The web server is configured not to list the contents of a folder for security reasons, so it returns this error instead. To fix it, upload one of the supported index files to the folder — typically public_html for your main site — using your FTP client (file upload program).

Supported index files on UNIX servers

On our UNIX (Linux) web hosting servers, the following filenames are recognised as index pages, in the order they are loaded. Filenames are case sensitive:

  1. index.php
  2. index.html
  3. index.htm
  4. index.shtml
  5. index.wml

Supported index files on Windows servers

On our Windows web hosting servers, the following filenames are recognised as index pages, in the order they are loaded. Filenames are not case sensitive:

  1. index.html
  2. index.htm
  3. default.asp
  4. default.aspx
  5. default.htm
  6. index.asp
  7. index.aspx
  8. index.shtml
  9. index.wml

Supported index files on the .NET platform

On our .NET platform, the following filenames are recognised as index pages, in the order they are loaded. Filenames are not case sensitive:

  1. default.htm
  2. default.asp
  3. index.htm
  4. index.html
  5. default.aspx
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